andbenn reviewed Friction Project by 로버트 서튼
Friction: bad and good. Less of one, more of the other.
4 stars
Written by two academics that bring their research and practice to light, this is a easy read. It's meant for leaders to realize and deal with problems and to encourage the right things.
The first part talks about how leaders customize processes and flows for their organization, and several principles that they should consider, with text and examples of each.
The next part discusses lessons leaders should follow. There are 5, and you've probably heard these before. As they pull them together and introduce the good and bad friction, you may see them in a different light.
The last section deals with what we all should know: organizations aren't perfect, and to embrace the mess. Several topics in this section encourage leaders to collect feedback from their teams and have a dialog. The rest are tips for leaders to do and act on as leaders. Essentially, communication and collaboration can …
Written by two academics that bring their research and practice to light, this is a easy read. It's meant for leaders to realize and deal with problems and to encourage the right things.
The first part talks about how leaders customize processes and flows for their organization, and several principles that they should consider, with text and examples of each.
The next part discusses lessons leaders should follow. There are 5, and you've probably heard these before. As they pull them together and introduce the good and bad friction, you may see them in a different light.
The last section deals with what we all should know: organizations aren't perfect, and to embrace the mess. Several topics in this section encourage leaders to collect feedback from their teams and have a dialog. The rest are tips for leaders to do and act on as leaders. Essentially, communication and collaboration can go a long way.
This book would be good for: * leaders * managers * those who want to be managers * change agents, consultants and those who define process for their organizations